Our Story

Renewable Energy
Done Properly

We started Heat Smart because the renewable energy industry had a reputation problem — pushy salespeople, confusing contracts, and installations that underdelivered on their promised savings. We built the company we wished existed.

4,000+
Installations completed
£1,850
Average annual saving
10 yr
Workmanship guarantee
4.9★
Trustpilot rating
Founded 2014

Built on a Belief That Green Energy Shouldn't Be Complicated

Heat Smart was built by engineers who spent years working inside the utility sector and saw first-hand how homeowners were being sold solar systems that didn't perform as promised — oversized panels on north-facing roofs, undersized batteries, grants that were never applied for.

We founded Heat Smart on a single principle: give every customer the same advice you'd give your own family. That means honest site surveys, accurate savings projections, and installations that are still performing at specification a decade later.

Today our team of MCS-certified engineers serves homeowners across England and Wales, with specialist divisions for solar, battery storage, heat pumps, and EV chargers — all under one roof, all on one guarantee.

Our Journey

  1. 2014

    Heat Smart founded with a team of three MCS-certified engineers

  2. 2016

    Achieved MCS certification — first grant-approved installs

  3. 2018

    Expanded to cover all of England & Wales · 500th installation

  4. 2020

    Added heat pump division ahead of BUS grant launch

  5. 2022

    2,000 installations · TrustMark and HIES accreditations added

  6. 2024

    4,000+ customers · Launched EV charger service nationally

How We Work

Our Four Core Values

Every decision we make — from which brands we stock to how we handle a complaint — comes back to these four commitments.

🔒

No Hard Sell. Ever.

We give honest assessments. If solar or a heat pump isn't right for your home, we'll tell you — and explain why. Our reputation matters more than any single sale.

📋

We Handle the Paperwork

Grant applications, DNO notifications, MCS certificates, building regulations — we manage everything from survey to sign-off so you can focus on the savings.

🔧

Installations That Last

Our 10-year workmanship guarantee backs every installation. We use premium components, proper cable management, and never cut corners on weatherproofing.

🌱

Genuinely Green

We only install from manufacturers with verified supply chains and transparent carbon footprint data. We offset our own install vehicle emissions too.

Why It Matters

6 Certifications That Protect You

Accreditations aren't just badges — each one unlocks specific consumer protections, grant eligibility, and legal rights. Here's exactly what each one means for you.

MCS
MCS

Microgeneration Certification Scheme

The UK's mandatory quality standard for solar and heat pump installations. Without MCS, you cannot claim the £7,500 BUS grant, the Smart Export Guarantee (SEG), or use a certified installer.

Grant eligibilitySEG paymentsProduct quality
Verify our membership →
TrustMark
TrustMark

Government-Endorsed Quality Scheme

The only government-endorsed quality scheme for home improvements in the UK. TrustMark registered tradespeople are vetted for technical competence, trading practices, and customer service.

Vetted workmanshipFair tradingDispute resolution
Verify our membership →
RECC
RECC

Renewable Energy Consumer Code

A consumer protection code specifically for renewable energy. RECC members must provide clear contracts, accurate savings projections, and a 10-day cooling-off period after signing.

Clear contractsCooling-off periodAccurate quotes
Verify our membership →
HIES
HIES

Home Insulation & Energy Systems

Provides deposit protection insurance up to £2,500 on your installation payment. If a HIES member company ceases trading before completing your installation, your money is covered.

Deposit protectionInsurance-backed guaranteePre-vetting
Verify our membership →
Gas Safe
Gas Safe

Gas Safe Register

The legal register of engineers qualified to work on gas appliances in the UK. It is a criminal offence for an unregistered engineer to carry out gas work. Every Heat Smart engineer who works on gas-connected systems is on the register.

Legal complianceSafety inspectionsEmergency cover
Verify our membership →
NICEIC
NICEIC

National Inspection Council for Electrical Installation Contracting

The UK's leading electrical contracting certification body. NICEIC approval means all our electrical work — consumer units, inverter wiring, EV charger circuits — is assessed, inspected, and certified to BS 7671.

Electrical safetyBS 7671 complianceEIC certificates
Verify our membership →
Where We Work

England & Wales Only

We operate exclusively across England and Wales — it's a deliberate choice. Focusing on one region means our engineers know local council planning requirements, DNO connection rules, and grid constraints better than any national competitor.

✅ England

All counties, including Greater London

✅ Wales

All counties, bilingual support available

❌ Scotland

Different grant schemes apply — we don't operate here

❌ Northern Ireland

Separate regulatory framework — not covered

Check My Postcode
🗺️

England & Wales

Serving 58 million people

Next-day survey available
Free · No Obligation

Ready to Get Started?

Book a free site survey and one of our MCS-certified engineers will visit within 5 working days.